Reading Time: < 1 minute W. Edwards Deming is credited with saying, “a bad system will beat a good person every time.”  Gallup’s US Employee Engagement Survey 2020 (an improvement over 2019 despite the pandemic) reported the following trends: 36% are actively engaged 50% are disengaged 14% are actively disengaged It is stunning that 64% are either disengaged or actively … Continue reading What’s your Passion #15 – Employee Engagement